At Pickleball Depot, we work hard to get your order on its way as quickly and efficiently as possible. We offer affordable standard shipping across Canada, with faster delivery options available at checkout.

Standard Shipping Rates in Canada

Order Value
(Before Taxes)		 Standard Shipping
$150 or more FREE shipping
Under $150 $19.95 flat rate

 

Our standard shipping option is a no-rush delivery service. Pickleball Depot selects the shipping carrier and service based on your order and delivery location.

Standard shipping rates apply to eligible orders within Canada. Additional charges may apply to remote destinations and oversized items.

Need Your Order Faster?

If you need your order sooner, choose from the available upgraded shipping options at checkout.

Live shipping rates and estimated delivery timeframes are displayed at checkout based on your delivery address and available carrier services. Select the shipping option that works best for you before completing your purchase.

Delivery timeframes shown at checkout are estimates provided by the shipping carriers and begin once your package enters their shipping network.

Please note that delivery estimates are not guaranteed. Weather conditions, remote locations, holiday periods, and carrier disruptions may affect delivery times.

Free In-Store Pickup

Local? Choose free in-store pickup. Order online and pick up at our Vernon or Kelowna retail locations. Hundreds of products are available for next-day pickup from your closest store.

Vernon Retail Shop
5107 25 Avenue

Kelowna Retail Shop
#117-1950 Harvey Ave / Spall Plaza

Additional Shipping Information

Order Processing & Tracking

Orders are processed at our warehouse during regular business days, excluding weekends and statutory holidays.

Once your order is prepared for shipment, you'll receive a shipping confirmation email with tracking information.

Please allow 24–48 hours for tracking information to update. Tracking may not show movement immediately, even after your package has been collected by the carrier.

Remote Locations & Oversized Items

Orders shipping to remote areas, northern territories, or containing oversized or heavy products may be subject to additional shipping charges.

Where possible, these charges will be displayed at checkout. If additional shipping arrangements or charges are required, our shipping department will contact you before proceeding.

Lost or Missing Packages

If a package is marked as delivered by the courier to the correct address as per the tracking information you receive, Pickleball Depot cannot accept responsibility for any loss. Unfortunately, we do not offer replacements or refunds for orders confirmed as delivered. We recommend reaching out to the courier directly for further assistance.

If you have purchased Route Package Protection at the time of your order, please reach out to them directly for refund or replacement from the link in your order confirmation.

Questions About Shipping?

Our team is happy to help! Email sales@pickleballdepot.ca or call (250) 550-5280.