FREE SHIPPING ON ORDERS $99+ *some exclusions apply

Shipping Policy

FREE shipping on orders of $99+ (pre-tax) on most items* 

*Flat shipping rate of $19.95 applies to all orders under $99.

*Heavy item shipping surcharge of $25 applies to Sports Tutor ball machines, windscreens and select large court equipment.  

 

Processing Time

Standard Processing Time: 1-2 Business Days: We attempt to ship all orders within 1 business day, but depending on volume sometimes orders will ship in 2 business days. 

Orders are not processed on weekends or holidays (likely we are all at the courts playing pickleball!). Processing time does not include transit time which varies based on the shipping method. Based on shipping location and order size/weight we will ship your order using either FedEx or Canada Post. Approximate transit times for each service are listed below.

Address Correction Charge: If an address needs to be changed or corrected once the order has shipped and left our facility or the shipment needs to be diverted to another address, an address correction charge will apply and is the responsibility of the customer (amount varies depending on address).

 

  

Fedex 1-4 day shipping to most areas in Canada! **Does not include holidays and weekends**

Please note: As important Covid-19 safety measures and major weather events continue, delays should be expected as FedEx cannot guarantee estimated time of arrivals. 


1-2 day delivery within Western Canada*
2-3 day delivery to Central Canada*
3-4 day delivery to Eastern Canada*

***FedEx Express shipping may not be available to every location. If a customer paid for Express shipping and it's not possible, the shipping department will get ahold of you. Please note the extra $19.95 shipping charge may be subject to change based on the shipping address.

 

  

Orders shipped by Canada Post follow the approximate delivery schedule.

Please note: As important Covid-19 safety measures and major weather events continue, delays should be expected as Canada Post cannot guarantee estimated time of arrivals. 

 

British Columbia- 1-3 business days

Alberta- 2-5 business days

Saskatchewan/Manitoba 4-6 business days

Ontario- 6-8 business days

Quebec- 7-9 business days

Nova Scotia/New Brunswick/ Newfoundland/PEI- 9-13 business days

Nunavut/NWT/Yukon- 10-13 business days and shipping surcharges apply as follows:

Order under $199.95= $20 (small pkg surcharge)
Orders $200 and up= $40 (heavy shipment surcharge)

 

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Local? Choose free in-store pickup.

Need something fast? Order online and pick up at our Vernon or Kelowna retail locations. It couldn’t be easier. Hundreds of products are available for next day pickup from your closest store.

Vernon Retail Shop- 4211 25A Ave, unit #1

Kelowna Retail Shop- #550-1950 Harvey Ave / Spall Plaza

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International Shipping: At this time we do not ship outside Canada