Tracy Ashley said:
Testing the warranty and customer service for Epic Prime paddle
I have purchased 2 other paddles through pickleball Depot and loved them. I bought an Epic Prime a few weeks ago. I used it a couple of times and it felt flat when I made contact with the ball (whether I was serving or returning a ball). I have since made contact with pickleball Depot and they told me to return it so they could test it to see if it was a defective core. The customer service was amazing! They told me if it was found to be defective...I would get a full refund or credit towards another paddle. If it is found not defective...I would be charged a restocking fee and the difference of the purchase price can be used toward another paddle. I always worry about buying something without being able to try it first but I will definitely return to this site to buy future products!
2018-07-23 02:04:21 UTC
Francine Chicoine said:
Very satisfied of thé product and fast delivery.
2018-07-01 21:50:02 UTC
Mario Urbina said:
Very good to handle and light weight. Relaxing on the hand. Powerful return.
2018-06-30 19:26:53 UTC
Fernand Pichette said:
Good product, great price and fast delevery
2018-06-03 21:03:57 UTC
Daniel Lacasse said:
Bought the new Epic Prime paddle a few weeks ago and absolutely love it! great feel for dinking with lots of power for putting away that shot!!