Communication and service is excellent. Got my paddle in two days! I wanted a paddle under 7oz. This paddle actually doesn’t advertise that it can be that light. Through email I expressed my wants and Leah responded with several options of what they had in stock. Its worth enquiring because the paddle descriptions don’t always tell you the options available. Love my paddle so far. Awesome for quick reaction. Excellent quality.
2018-10-19 14:20:36 UTC
David Ing said:
I am very much appreciate your excellent services and products. Thank you.
2018-09-03 20:09:28 UTC
Tracy Ashley said:
Testing the warranty and customer service for Epic Prime paddle
I have purchased 2 other paddles through pickleball Depot and loved them. I bought an Epic Prime a few weeks ago. I used it a couple of times and it felt flat when I made contact with the ball (whether I was serving or returning a ball). I have since made contact with pickleball Depot and they told me to return it so they could test it to see if it was a defective core. The customer service was amazing! They told me if it was found to be defective...I would get a full refund or credit towards another paddle. If it is found not defective...I would be charged a restocking fee and the difference of the purchase price can be used toward another paddle. I always worry about buying something without being able to try it first but I will definitely return to this site to buy future products!
2018-07-23 02:04:21 UTC
Francine Chicoine said:
Very satisfied of thé product and fast delivery.
2018-07-01 21:50:02 UTC
Mario Urbina said:
Very good to handle and light weight. Relaxing on the hand. Powerful return.
2018-06-30 19:26:53 UTC
Fernand Pichette said:
Good product, great price and fast delevery
2018-06-03 21:03:57 UTC
Daniel Lacasse said:
Bought the new Epic Prime paddle a few weeks ago and absolutely love it! great feel for dinking with lots of power for putting away that shot!!